Job: Full Time Lead Taproom Attendant

Title Full Time Lead Taproom Attendant
Categories Taproom
Location LTS Brewing Company
Job Information

Position Summary: We are seeking individuals who are reliable, hard-working, flexible, and having a passion for the craft beer industry is a MUST. Candidates must be personable, reliable, and dedicated to excellent service. The ideal candidate is self-motivated, great at multitasking, and able to handle a fast-paced work environment while keeping up taproom appearance. Must be willing to lend a hand wherever needed and go above and beyond the expectations outlined below.

General Responsibilities:

➢ Must be at least 21 years of age and have the ability to work around alcohol without abusing it

➢ Work on a schedule to meet the needs of the taproom including evenings, weekends, and holidays

➢ Legally serve beer while controlling intake of patrons and answering customer questions

➢ Maintain an in-depth knowledge of the beers and craft sodas on tap

Provides a perfect pint for each beer poured, including proper pouring techniques, beer clean glassware and proper handling of glassware

➢ Execute all proper procedures for opening, closing and efficient operations at all times

Draft system maintenance & troubleshooting: cleaning draft lines, changing kegs, etc.

➢ Keep taproom and surrounding environment extremely tidy and follow proper cleaning procedures

➢ Check all patrons identification and enforce alcohol consumption restrictions

➢ Assist customers in purchase decisions and maintain an accurate cash flow each day

➢ Promote and provide information on LTS Brewing Company events to customers

➢ Take the lead on all customer service questions, complaints, and initiatives

➢ Uphold the highest service standards and LTS Brewing Company values at all times

➢  Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to attendants to ensure operational excellence and to improve team member performance

➢ All other duties assigned by manager

Required Skills and Experience:

Minimum High School or GED

➢ Leadership experience within the craft beer or similar service industry

➢ Strong organizational and multitasking skills under high volume, high urgency situations

➢ Detail-oriented and outstanding customer satisfaction focused

➢ Politeness, strong work ethic, punctuality, attentiveness, schedule flexibility, and desire to work hard

➢ Positive attitude and a team player in all aspects of the job

➢ LTS requires and assists you in obtaining the Certified Beer Server title (as part of the Cicerone training program) during your first 2 years.

If you feel you meet all of the above requirements and are a serious candidate looking for long-term employment apply today!

Apply Now